Support that responds
Tell us what you need. We'll reply fast with next steps.
Whether it is a lab that will not converge, syllabus help, or custom project work, we keep replies under 24 hours.
Avg response: 6h
99.4% satisfaction
Global: EN + SW
Office hours
Mon-Sat - 08:00-22:00 EAT
Drop a note anytime; we triage urgent lab blockers first.
Projects - Routing/Security
Tutoring - CCNA/CCNP
Automation - Ansible/Python
Contact form
Give us context, get a precise answer.
Where we operate
Virtual-first, East Africa roots.
Remote team across TZ/KE/UG. We also host on-campus sessions by request.
Time zone - EAT (UTC+3)
Response - < 24h
Languages - EN / SW
FAQ
Quick answers.
Most emails get a first response within 6 hours; complex lab
reviews may take up to 24 hours.
Yes. Send the file plus a brief of expected behavior and current
issue; we will return notes or a patched file.
We provide Ansible or Python starter playbooks for most labs and
can help adapt them to your environment.
